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BridgeTrak Help Desk Software Description:

BridgeTrak Help Desk Software is Demo program for Windows developed by ScriptLogic (Pittsburgh PA Office)

Comprehensive upset ticket tracking software representing help desks and hail centers. User-friendly interface offers customizable screens, multiple layer outgoing status tracking, outgoing folder filing system, hierarchy outgoing configuration, skills based assignment of issues, usage and required user fields, knowledgebase (including HTML columnist), consequence and contract tracking, reports, queries, etc. Expansion modules scurry as set-and-forget services and are available representing customer self-help via the Web, auto outgoing escalation, advanced data searches, Active Directory integration, natural email obtain to transform emails into issues.

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Software updates, Patch management, Inventory, Group policy preferences, User workspace, Application preferences, Personalization, Desktop configuration, 

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